D-TAR's Limited Product Warranty

D-TAR offers the original purchaser a one-year limited warranty on both labor and materials starting from the day this product is purchased from an Authorized D-TAR Dealer. D-TAR will repair or replace this product, at its option, if it fails due to faulty workmanship or materials during this period. Defective products should be returned to your USA dealer, international distributor, or sent direct to our factory postage prepaid along with dated proof of purchase (e.g., original store receipt) and a RMA number clearly written on the outside of the box. Please call our factory at 805-964-9610 for an RMA number.

This warranty does not apply to damage to this product or an instrument caused by misuse, mishandling, accident, abuse, or alteration. Product appearance and normal wear and tear (worn pain, scratches, etc.) are not covered by this warranty. D-TAR reserves the right to be the sole arbiter as to the misuse or abuse of this product. D-TAR assumes no liability for any incidental or consequential damages, which may result from the failure of this product. Any warranties implied in fact or by law are limited to the duration of this express limited warranty.

StringDancer's Return/Refund Policy

As an Authorized D-TAR Dealer, we are confident you'll be well-satisfied with your D-TAR product(s). But should you be unhappy with your purchase, your product(s) may be returned for a full refund or exchange (minus shipping charges) within 7 days of delivery, provided you return the product(s) undamaged in the original packaging.

Regarding pickups which have been installed and subsequently removed for return:
Upon receipt of the returned pickup, we will conduct a complete inspection and evaluation of the unit, and if it is determined that the pickup was damaged in the process of installation or removal, the amount of your refund credit will be adjusted accordingly. If the returned pickup cannot be resold as-is, no refund will be credited, and the pickup will be returned to you. StringDancer will be the sole arbitor of any such product damage and refund adjustments, and our determination is final. If you are not experienced in the installation of piezo pickups, we strongly recommend you have a competent guitar technician perform the task.